Shipping Policy

At MANJYO, we are committed to delivering your order quickly and securely. To ensure a smooth and reliable shipping experience, we collaborate with over 40 world-class logistics providers globally.

Processing & Delivery Times

  • Order Processing: All orders are processed within 1–2 business days after payment confirmation. (Note: Processing times may vary slightly during peak seasons or promotional periods.)

  • Estimated Delivery Time: Standard delivery typically takes 7–10 business days.

Note on Delays: While we aim for timely delivery, customs clearance and other international shipping factors may occasionally extend delivery times beyond our initial estimates.

Shipping Carriers & Costs

  • Carriers: We partner with trusted global logistics providers—including DHL, FedEx, UPS, and local postal services—selecting the best option for your destination.

  • Shipping Rates: Fees are calculated based on the weight, dimensions, and destination of your order. Final shipping costs will be displayed at checkout prior to payment.

  • Free Shipping: Free shipping is available for certain countries or orders meeting specific price thresholds. Check your checkout page to see if your order qualifies.

Order Tracking

Once your order has shipped, a tracking number will be issued to you within 1–3 business days. You can track your shipment directly on the carrier’s official website or through our dedicated Order Tracking Page.

Address Accuracy & International Shipping

  • Address Accuracy: Please verify that your shipping address is accurate and complete at checkout. MANJYO is not responsible for lost or delayed shipments resulting from incorrect address details. If you need to make changes, contact customer support immediately—we will do our best to update your information before the package is dispatched.

  • International Shipping: We ship to most countries worldwide. If your destination country is not available at checkout, please contact our support team to explore alternative delivery options.

Damaged, Lost, or Delayed Items

  • Shipping Delays: If your package has not arrived within the expected delivery window due to customs, weather, or courier issues, please reach out to our support team for help tracking your order.

  • Damaged or Lost Packages: If your order arrives damaged or is lost in transit, contact us immediately. We will work directly with the courier to resolve the issue and arrange a replacement or refund as quickly as possible.